Refund policy
At Bellamy, we want you to shop with confidence. If you are not satisfied with your purchase, we accept returns and exchanges under the conditions below.
Return Eligibility
-
Returns are accepted for both defective products.
-
Products must be in new, unused condition and returned in their original packaging.
-
All return requests must be initiated within 5 days of delivery.
How to Return
-
Returns are processed by mail only.
-
No restocking fees apply.
Refunds & Exchanges
-
You may choose between a refund or an exchange.
-
Refunds are processed within 2 business days of receiving the returned item. (Your bank may take additional time to reflect the funds.)
-
Exchanges are subject to product availability.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us at care@bellamyskin.co within 5 days of delivery. We will arrange a free return and send you a replacement or issue a full refund.
Contact Us
For any questions regarding returns, refunds, or exchanges, please reach out to us at care@bellamyskin.co.
